Trying to close a cold case can take me and my team days, weeks, or even years, all dependent on the leads and cooperation we get during that investigation. I was in charge of working one case where the suspect basically vanished into thin air after jumping bail, and his new identity meant he could be here in the city or thousands of miles away. I was getting heat to get this case closed, so I turned to some unconventional methods to get help.
The team at Securus Technologies had recently installed a new inmate call system in our local prison, and it was about time I was trained to use the LBS software to help in the investigation. The CEO of Securus Technologies, Ricard Smith, says that his 1,000 employees out of the Texas-based company all have but one objective, making this world safer for us all. We were going to see if that was true.
Once I was able to understand how the inmate call system could help, it made things easier. The software that monitors chatter between inmates on the phone does the work of dozen of corrections officers, identifying key verbiage that is needed in certain investigations. No sooner did we input the name of our suspect, we started to get hits. The covert alert feature pointed us in a very unlikely direction. It appears our suspect had his name changed but he was working for a landscaping company here in town.
The Securus Technologies system detected talk between a relative who was inquiring with his family about the suspect, not thinking anyone was listening or really caring about him. That tip lead us to the company early one day where we found our suspect working on a property, needless to say he was escorted to prison where he sits today.